![]() ![]() “The only way we can afford to keep rates as low as we can and develop these new projects is through collaboration – multiple agencies working together and securing capital from multiple funding sources. “ In California, we are purifying recycled water and ocean water to replace the water that nature used to provide,” said Helix Water District Board President Kathleen Coates Hedberg. This project also supports California’s Title 22 “Pure Water” objective to increase use of recycled water by at least 2 million-acre-feet per year by 2030. By completing this project, Helix Water District will replace 30% of its water needs that are currently met by strained regional sources with an alternative source of purified water conveyed from the East County Advanced Water Purification project, which received a separate WIFIA loan. #HELIX WATER INSTALL#Helix Water District will modernize existing pump stations, conveyance infrastructure, and distribution pipelines as well as install an aeration system in Lake Jennings to meet state surface water requirements. “EPA is proud to help finance these infrastructure upgrades that will increase water reuse and help secure reliable safe drinking water for generations to come.” Helix Water District provides water storage, treatment, distribution and conservation for the 277,000 people living in the La Mesa, Lemon Grove, Spring Valley and El Cajon communities in San Diego’s east county suburbs.“ Helix Water District’s project represents the future of water in the West,” said EPA Deputy Assistant Administrator for Water Bruno Pigott. “We are doing what we can to support the communities we serve.” “The board has continuously looked for ways to help our customers through the pandemic,” said Helix General Manager Carlos Lugo. In March 2020, the Helix board voted to suspend late fees and shutoffs for nonpayment. The Helix Helps Customer Assistance Program is expected to assist at least 1,400 households in need. “Please reach out to family, friends and neighbors who may be in need of this assistance and let them know about our program.”īecause the district is legally prohibited from using water rates to assist customers, the board dedicated $500,000 from surplus land sales to fund the program. “This is Helix Water District’s first ever customer assistance program and I am really pleased that we found a way to make it happen,” said Helix Board President Joel Scalzitti. Home Start will contact applicants based on when they received their application. ![]() Assistance is available on a first come, first served basis. #HELIX WATER FULL#The full list of criteria and accepted documentation is available at. When they apply, customers need to provide documentation that their household experienced a loss of income directly related to COVID-19. Helix customers can apply for assistance online at or at Home Start’s El Cajon office at 333 East Main Street in El Cajon. The district is partnering with Home Start, a local nonprofit organization, to administer the program. The Helix Helps Customer Assistance Program starts today, April 5, and offers a one-time credit of up to $300 to help Helix Water District’s residential customers who live in a single-family home, are behind on their water bill and can demonstrate loss of income due to the Covid-19 pandemic. ![]() Helix Water District’s Customer Assistance Program Starts Today ![]()
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